Qualiopi certification for training and skills development organizations

QUALIOPI quality certification process: how to obtain your certification?
The stages of the new mandatory quality certification process for training organizations are structured around 3 major audits: the initial audit, the surveillance audit and the renewal audit.
Here is the detail of the certification process:

The preliminary stages of the initial audit

1.  Ask Apave Certification for your personalized quote to be audited.
2.  Plan your audit with your Apave Certification account manager.
3.  Preparation of the audit plan by the certification body. This plan will be communicated to you and will include, among other things, the scope of the audit, the names of the people who will be met as well as the relevant framework indicators.

Carrying out the initial audit at the premises of the applicant organization
The initial "Qualiopi" audit will take place on site and will be conducted by your Apave Certification auditor. To assess the quality of your actions, the auditor will use the QUALIOPI National Quality framework which includes 7 quality criteria divided into 32 indicators:

• 22 in common core which apply to all providers
• 10 specific to CFA / apprenticeship or to OF offering training courses leading to certification or not.

These indicators primarily concern the methods of designing and carrying out your services.

PS: if you are a training organization already labeled according to a quality standard recognized by the CNFOP and this certification is referenced by the CNEFOP (National Council for Employment, Training and Vocational Guidance), you can benefit from a reduction in the duration of the initial audit.

Transmission of the audit findings by Apave Certification to the applicant organization
If there is at least one major non-conformity, QUALIOPI quality certification cannot be issued immediately. Apave Certification guides you through the rest of the certification process.

Issue of QUALIOPI certification by the certification body
Once you are QUALIOPI certified, Apave Certification is responsible for sending the DGEFP (Organization of the General Delegation for Employment and Vocational Training) the list of certified organizations. The validity period of the Quality certification is 3 years.

PLEASE NOTE: Following the decree published on the 23rd of july 2020, Qualiopi certificates issued until December 31st, 2019, will be valid for 4 years instead of 3: “By way of derogation from the provisions of article R. 6316-2 of the same code, the certification mentioned in the first paragraph obtained before January 1st, 2021 is valid for four years.”

The organization is certified for each NDA (Declaration of Activity Number). A multi-site approach is allowed

Intermediate follow-up audit or remote surveillance audit
This surveillance audit takes place between the 14th and 22nd month after issuance of the “National Quality framework” or RNCQ QUALIOPI certificate.
It aims to verify that the quality framework for training and skills development organizations is still applied.
It is carried out remotely, unlike the initial audit of applicant organizations which is carried out on their premises, with some exceptions.

The renewal audit, taking place before the expiration of the 3 year quality certificate. 
This renewal audit takes place again on site, at the premises of the applicant organization, and must be carried out before the expiration date of the quality certificate, which is valid for 3 years. A new quote will be drawn up for this audit. A new certificate is subsequently issued and takes effect the day after the expiration date of the previous certificate.